Our Instructors

Since 1999, Alex has been an invaluable member to New Era’s team of instructors. As New Era’s primary Microsoft® Office instructor, Alex bring many years of learning and teaching experience, both as a student and as an instructor. Alex’s education started at the University of Ottawa where he attained his Bachelor of Arts degree in 1997 and then moved to start his career in Calgary. While working towards his Bachelor of Education degree from the University of Calgary, Alex taught in Calgary’s high school and junior high school systems and later joined New Era’s team of instructors.

Whether it is an online or traditional classroom course, Alex ensures the highest level of program understanding for each one his students. Alex has assisted over 10000 students master their skills in over 100 different courses. With the introduction of MS Office 2007 and 2010, Alex has consulted and assisted many organizations through their transition from 2003 to 2007 or 2010 and will be assisting organizations in the future with the introduction of MS Office 2010. Aside from MS Office, Alex has taught courses and provided consultation to organizations for MS SharePoint implementation, maintenance and deployment.

With over 16 years of teaching experience, Jane Pratico is New Era's primary SharePoint® and Adobe® Creative Suite instructor. After attaining her Bachelor degrees in Arts and Education, Jane spent 5 years instructing in educational institutions across North America. However, in 1998, Jane joined New Era, as her love of Calgary had brought her back here.

Since joining New Era’s team, Jane has set the benchmark for the Adobe instructors in Calgary with her passion for teaching and for web and graphic design software. With many years of design knowledge, Jane brings a wealth of hands on experience to her students while incorporating formal instruction to ensure her students fully understand her material. Aside from Adobe Creative Suite, Jane’s graphic and technical talents have led her to SharePoint. For the past few years, Jane has both taught SharePoint courses and consulted with many organizations to implement and deploy their SharePoint projects.