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Learning Plan for the Enterprise Support Technician Job Role for Windows 7

Windows 7
Comprehensive Learning Plan

Primary Focus: Windows 7



This learning plan will help you train to become an Enterprise Support Technician for Windows 7 computers, and earn the Microsoft Certified IT Professional: Enterprise Support Technician certification. Please note new additional certification options will be coming soon for this certification path.

After completing this learning plan, you will be able to demonstrate your specialized technical expertise, world skills, and mastery of Windows 7 by earning a Microsoft Certified Technology Specialist (MCTS) credential and a Microsoft Certified IT Professional (MCITP) credential.

The Enterprise Support Technician credential validates your comprehension of the functions and features of the Windows 7 operating system, your ability to deploy and support Windows 7, and your skills related to troubleshooting network connectivity and applications issues within Windows 7.

Note: Some steps in this learning plan qualify for a special career offer. See step descriptions for details.

Estimated Time to Complete This Learning Plan: 6 days

Recommended Learning Resources:
Step 1

Course 6292A: Installing and Configuring Windows 7 Client



This three-day instructor-led course is intended for IT Professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students will learn how to install, upgrade, and migrate to Windows 7 client. Students will then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing.

Receive a fully-licensed copy of Windows 7 when you take this course!
Step 2

Preparation Guide for Exam 70-680 TS: Windows 7, Configuring



Exam 70-680 is a certification exam that measures an IT professional's ability to install, upgrade, migrate, deploy configure, and maintain information systems that run Microsoft Windows 7. Review this preparation guide to ensure that you are familiar with the topics covered in the exam 70-680.
Step 3

Register and schedule for your exam



Register now for a 15% off voucher for exam 70-680, the first exam required for the Enterprise Administrator credential.
Step 4

Course 50311A: Updating Your Technology Skills from Windows XP to Windows 7



This three-day instructor-led course provides students with the knowledge and skills to install, deploy, and upgrade to Windows 7. Additionally, students should be able to configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing. Students should also be able to maintain systems, including monitoring for and resolving performance and reliability issues.
Step 5

Exam 70-685: Pro: Windows 7, Enterprise Desktop Support Technician



Candidates for this exam support medium to very large computing environments that use Windows 7 as a desktop operating system. These candidates have at least three years of experience installing, configuring, and administering any Windows operating system in a networked environment and at least two years of experience providing desktop, laptop, and mobile device support.
Step 6

Register and schedule for your exam



Register now for a 25% off voucher for exam 70-685, the final exam required for the Enterprise Support Technician credential.
Step 7

Other Windows 7 Courses & Certifications:
Course 6294A: Planning and Managing Windows 7 Desktop Deployments and Environments



This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management. In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations. They will also learn how to design, configure, and manage the Windows 7 client environment. This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator.
Step 8

Exam 70-686: Pro: Windows 7, Enterprise Desktop Administrator



This exam is intended to validate a candidates ability to support medium to very large computing environments that use Windows 7. These responsibilities include setting the strategic direction for the client computers, the supporting infrastructure, and the applications.
Step 9

Register and schedule for your exam



Register now for a 25% off voucher for exam 70-686, the final exam required for the Enterprise Support Technician credential.