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Microsoft Outlook 2010 Level 2 - Course Information
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Name: Microsoft Outlook 2010 Level 2
Category: Microsoft Office Suite
Length (Days): 1
Course Price (CAD): 245
Description:
If you have been using Microsoft® Office Outlook® 2010 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. In this course, you will customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items.
Prerequisites:
Outlook Level 1 or equivalent knowledge

Participants should have basic Windows operating skills (Computers 101 class or equivalent). This includes understanding the basic operation of a mouse and keyboard, being able to navigate the Windows hierarchy, as well as being able to open and close files in an application.
Outline:
Lesson 1: Customizing Message Options
Topic 1A: Modify Message Settings
Topic 1B: Modify Delivery Options
Topic 1C: Change the Message Format
Topic 1D: Set the Out of the Office Notification
Topic 1E: Create a Contact Group
Topic 1F: Insert a Hyperlink
Topic 1G: Create Quick Steps

Lesson 2: Organizing and Locating Messages
Topic 2A: Sort Messages Using Multiple Criteria
Topic 2B: Find Messages Using Instant Search
Topic 2C: Find Messages Using Multiple Criteria
Topic 2D: Filter Messages
Topic 2E: Organize Messages
Topic 2F: Manage Junk Email

Lesson 3: Setting Calendar Options
Topic 3A: Set Workdays and Time
Topic 3B: Display an Additional Time Zone
Topic 3C: Set Availability Options
Topic 3D: Create Calendar Groups
Topic 3E: Manage Automatic Meeting Responses

Lesson 4: Tracking Activities Using the Journal
Topic 4A: Record a Journal Entry Automatically
Topic 4B: Record a Journal Entry Manually
Topic 4C: Modify a Journal Entry

Lesson 5: Managing Tasks
Topic 5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned Tasks

Lesson 6: Sharing Folder Information
Topic 6A: Specify Folder Permissions
Topic 6B: Access Another User's Folder
Topic 6C: Send Calendar Information in an Email Message
Topic 6D: Delegate Folder Access to Users

Lesson 7: Customizing the Outlook Environment
Topic 7A: Customize the Ribbon and Quick Access Toolbar
Topic 7B: Customize the To-Do Bar
Topic 7C: Create a Folder Home Page
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